GB_DIRETORIO
SERVICES DIRECTORY
(A-Z)
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A

  • AMENITIES
    Please contact the Reception ( 9) if you need extra amenities.
  • AIRPORT
    Faro Airport is 30 Km away from the Hotel, 40 minutes driving from Olhos de Água – Albufeira.

B

C

  • CAR RENTAL
    For information and reservations please contact reception ( 9).
  • CHECK-IN
    From 16:00.
  • CHECK-OUT
    Until 11:00. If you wish to leave later or extend your stay, please contact reception to check availability and conditions ( 9).
  • CHILDREN
    Children must be accompanied by an adult at all times. The Hotel cannot be held responsible for any damage or accident in the Resort nor during any activity.
  • COPYING, SCANNING AND PRINTING
    The hotel can provide copying, scanning or printing service:
    - Copies and scans: price €0.20 per unit
    - Free printing of boarding passes, vouchers and tickets: you can print your boarding passes, vouchers or tickets. Valid for one print per guest.
  • COT
    If you need a cot please contact Reception ( 9). Free service.
  • CREDIT CARDS
    Please check what type are accepted in our Hotel.
  • CROCKERY AND KITCHEN UTENSILS
    Please contact the Reception ( 9).

D

  • DOCTOR
    If you need medical assistance at the Hotel, please contact the Reception ( 9).

E

  • ELECTRICITY
    The local voltage is 220 volts
  • ENTERTAINMENT
    The Hotel has at your disposal a daily program, 7 days a week with activities during the day and evening. See the information board in the outer lobby or Reception ( 9). The Hotel is not responsible for any damage or accident during any activity.
  • EXCURSIONS
    Information and bookings at the Reception ( 9).
  • EXTRA BED
    Please contact the Reception ( 9).

F

  • FAIRS AND MARKETS
    For further information, please contact the Reception ( 9).
  • FIRE
    For safety reasons, please follow the safety instructions on the back of your room door. In case of fire, please do not use the lifts. In case of emergency, please call the Reception ( 9) immediately.
  • FITNESS ROOM
    Open from 07:00 to 20:00. For more information please contact Reception ( 9). Free access.

I

  • INTERNET
    Free Wi-Fi available. Please contact Reception ( 9) to get the access.

K

  • KIDS CLUB
    For children from 04 to 12 years. Subject to availability. For more information, please contact Reception (9).

L

  • LAUNDRY
    There is, at your disposal, a self-service laundry with extra cost (please check the location on the map). As an alternative, you can ask our laundry service (extra cost). Check the price list on your room. For further information, please contact the Reception (9).
  • LIFT
    There is one elevator per each apartments block. Children are not allowed to use the lifts without adult surveillance. The Hotel will not accept any responsibility for any accident resulting of non-observance of this rule.
  • LOST AND FOUND
    Please contact the Reception ( 9).
  • LUGGAGE SERVICE
    After checking-out, if you wish to leave your luggage at the Hotel until departure please contact the Reception ( 9). You can also confirm the weight of your luggage in the scale next to the Reception (extra cost).

M

  • MAIL
    You may leave your post stamped mail at the Reception. If you need urgency or information, please contact the Reception ( 9).
  • MAINTENANCE
    In case of damages in your room, please contact the Reception ( 9).
  • MASSAGE SERVICE
    Subject to reservation and availability.
  • MESSAGES
    The Hotel offers messaging service, messages will be placed in the Reception ( 9).
  • MULTIPURPOSE COURT
    On the back of E Block and open daily - Football, basketball and volleyball. Please contact the Reception ( 9) for bookings (compulsory) and equipment loan.
  • MINI AQUA PARK
    Located on the back of B Block, schedule available at the entrance of the park or at the Reception ( 9). Access authorization required.

N

  • NOT ALLOWED
    Pets (except assistance dogs) and barbecues

O

P

  • PARKING
    The Hotel has outdoor or indoor private parking. The Hotel cannot be held responsible for any damage in vehicles nor for any loss or robbery of objects and valuables left inside the vehicle.
  • PHARMACY
    Please contact the Reception to verify the nearest pharmacy service ( 9).
  • PLAYGROUND
    Located next to Mini Club with several entertainment for children. Children should always be accompanied by an adult. The Hotel is not responsible for any damage.

R

S

  • SAFE
    There are safes in the rooms at your disposal. The Hotel waives any responsibility for values disappearance in the apartments or any other place of the Hotel. Please contact the Reception ( 9) (Free service, refundable deposit required).
  • SPORTS
    The Hotel has several sports activities at your disposal. Please contact the Reception ( 9), or check the Entertainment board in the outer lobby.
  • SWIMMING POOL (Outdoor)
    The Hotel has one main swimming pool and another one for children. Please consult the schedule at the information board in the outer lobby. Please respect the rules of use displayed next to the swimming pool. The Hotel declines any responsibility for accidents caused by negligence. Please do not use towels and personal belongings to reserve sunbeds or parasols. Should that happen, towels and personal belongings will be removed and handled to the Reception. Please do not use the room towels at the pool or out of the Hotel. Request free pool towels at the reception with a deposit. Food is not allowed by the pool. Children must be accompanied by an adult at all times.

T

  • TENNIS TABLE
    Located in B Block. For further information and equipment loan, please contact the Reception ( 9).
  • TAXI SERVICE
    Please contact Reception ( 9). Service provided by an entity external to the hotel, extra cost.
  • TELEPHONE
    Room-to-room calls: dial (1) followed by the room number. To make national or international calls please contact the Reception ( 9).
  • TELEVISION
    Cable and satellite TV available. For further information, please contact the Reception ( 9).
  • TICKETS FOR WATER PARKS
    Please contact the Reception ( 9).

W

  • WAKE-UP SERVICE
    Please dial (82) from your telephone and follow the instructions. In case of any doubt contact the Reception ( 9).

VAT INCLUDED
Apartamentos Turísticos 3HB Clube Humbria **** | Jumbriveste II – Investimentos Imobiliários Lda
Estrada de Albufeira, Olhos de Água, 8200-609 Albufeira
RNET: 828